Privacy Policy
Last Updated: [Jun 17, 2026]
Lucania ("we," "us," or "our") operates the website located at lucaniasf.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, and describes your rights under California law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
Please read this Privacy Policy carefully. By using our Site, you agree to the practices described here.
1. Information We Collect
We collect the following categories of personal information:
Information You Provide Directly
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Email address — when you sign up for our newsletter or promotional emails via the footer form on our Site.
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Name — if voluntarily provided during sign-up or contact form submissions.
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Inquiry content — messages or requests submitted through any contact or feedback form.
Information Collected Automatically
When you visit our Site, we and our service providers may automatically collect certain technical information, including:
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IP address and approximate geographic location
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Browser type and version
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Device type and operating system
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Pages visited, time on page, and referring URLs
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Cookies and similar tracking technologies (see Section 5 below)
Information from Third Parties
We may receive information about you from third-party platforms we use in connection with our services, such as reservation systems (e.g., Resy, OpenTable, Tock) and analytics providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To send you marketing emails, newsletters, and special offers (if you have opted in)
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To respond to your inquiries or requests
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To operate, maintain, and improve our Site
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To analyze website traffic and user behavior to enhance the user experience
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To comply with legal obligations
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To enforce our Terms of Use and protect our legal rights
3. Email Marketing and Klaviyo
Our email marketing program is powered by Klaviyo, a third-party email service provider. When you submit your email address through the sign-up form on our Site, your information is transmitted to and stored by Klaviyo on our behalf.
Klaviyo may collect data about your interactions with our emails (such as open rates and clicks) and may use cookies or similar technologies to track your activity on our Site in order to improve our marketing communications
Klaviyo's use of your personal information is governed by their Privacy Policy, available at klaviyo.com/legal/privacy-notice.
You may unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by contacting us at inquiries@lucaniasf.com.
Please note that even after unsubscribing from marketing emails, we may still contact you for transactional or legal purposes if applicable.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
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Service Providers: We share information with trusted vendors who help us operate our Site and business, including Klaviyo (email marketing), website hosting providers, and analytics platforms. These providers are contractually obligated to use your information only as directed by us and in accordance with applicable law.
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Business Transfers: If Lucania is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice if this occurs.
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Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Lucania, our guests, or others.
With Your Consent: We may share your information for other purposes with your explicit consent.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve functionality and analyze usage. These may include:
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Essential cookies — necessary for the Site to function properly
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Analytics cookies — to understand how visitors interact with our Site (e.g., Google Analytics)
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Marketing cookies — used by Klaviyo and other partners to deliver relevant communications
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site. For more information about managing cookies, visit www.allaboutcookies.org.
6. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
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Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, as well as the purposes for collection and the categories of third parties with whom we share it.
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Right to Delete: You may request that we delete your personal information, subject to certain exceptions permitted by law.
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Right to Correct: You may request that we correct inaccurate personal information we hold about you.
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Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this practice changes, we will update this Policy and provide an opt-out mechanism.
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Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined under the CPRA.
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Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To submit a privacy rights request, contact us at:
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Email: inquiries@lucaniasf.com
We will respond to verified requests within 45 days. We may need to verify your identity before processing a request.
Authorized Agents: California residents may designate an authorized agent to submit requests on their behalf. We will require written proof of authorization and may verify the identity of the requestor directly.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Email addresses collected for marketing purposes are retained until you unsubscribe or request deletion.
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.
9. Links to Third-Party Sites
Our Site may link to third-party platforms such as reservation systems, social media pages, and delivery services. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you use.
10. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: